About This Role
This role focuses on enhancing the efficiency and effectiveness of the Security Operations Centre (SOC) through automation and data visualization. The specialist will design, implement, and maintain solutions to streamline SOC tasks, develop robust data pipelines, and create insightful dashboards for management reporting. It suits a candidate with a strong engineering mindset and leadership capabilities in cybersecurity automation and data analytics.
Responsibilities
- Design and implement automation solutions to eliminate manual, repetitive SOC tasks (alert triage, enrichment, reporting, investigations)
- Develop and maintain integrations across SIEM, SOAR, EDR/XDR, ticketing, and threat intelligence platforms
- Build reusable automation frameworks using Python, PowerShell, APIs, and workflow orchestration tools
- Drive use-case automation (auto-enrichment, auto-response, playbooks) to improve SOC efficiency and response time
- Establish automation standards, governance, and documentation
- Design and maintain SOC data pipelines, ensuring reliable ingestion, transformation, and normalization of security telemetry
- Perform data analysis to uncover trends, anomalies, and operational insights
- Ensure data quality, integrity, and consistency across multiple security platforms
- Support advanced analytics, including statistical analysis and basic machine learning use cases (where applicable)
- Develop and maintain executive dashboards and visualizations (KPIs, KRIs, SLAs) for SOC performance
- Translate complex security data into clear, actionable insights for senior management
- Automate generation of weekly/monthly SOC reports
- Track metrics such as MTTD, MTTR, alert volumes, false positive rates, and threat trends
- Work closely with SOC analysts to identify process inefficiencies and automation opportunities
- Improve triage workflows with automation, enrichment, and contextual data
- Support incident response through data correlation and investigative tooling
- Integrate and optimize tools including SIEM (e.g., Elastic, LogRhythm, Solarwinds), SOAR platforms, EDR/XDR solutions, and ticketing systems (ServiceNow, Jira, etc.)
- Leverage APIs and event-driven architectures to enable real-time data flow and orchestration
- Serve as a technical lead and subject matter expert in SOC automation and data analytics
- Mentor SOC engineers and analysts in automation and data literacy
- Collaborate with Cyber Defence, IR, IT, Cloud, and Data teams to align data and automation strategies
- Act as a key contributor in SOC transformation initiatives
Requirements
- 7+ years of experience in logic automation, cybersecurity, data engineering, or SOC Automation roles
- 5+ years in SOC automation / security engineering / data analytics
- 3+ years in a senior or lead technical role
- Strong hands-on experience with Python (mandatory), PowerShell, Bash, PowerApps, RPA, PowerBI
- Strong hands-on experience with API integrations (REST, JSON, etc.)
- Strong hands-on experience with data processing libraries (e.g., Pandas)
- Experience with SIEM platforms (Splunk, Elastic, LogRhythm, Solarwinds)
- Experience with SOAR platforms and playbook development
- Experience with data visualization tools (Power BI, Tableau, Grafana, Kibana)
- Experience with data engineering concepts (ETL pipelines, data modelling)
- Experience with cloud platforms (AWS, Azure, GCP) and associated logging/monitoring
Nice to have:
- Understanding of SOC operations and workflows
- Understanding of incident response lifecycle
- Understanding of security telemetry and log sources
- Automation in cloud-native environments
- Experience in financial services, banking, or payment systems
- Knowledge of MITRE ATT&CK framework
- Knowledge of detection engineering concepts
- Exposure to Process Automation
- Exposure to Data Visualizations for Reports
- Exposure to Machine learning for anomaly detection
- Exposure to Big data platforms (e.g., Spark, Hadoop)
Benefits
- Relevant certifications such as GIAC (GCDA, GCIH, GMON)
- CISSP / CISM
- Microsoft Security / Azure certifications
- Splunk or SIEM-related certifications
- Automations, Data/analytics certifications (optional but advantageous)
About the Company
The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.
