About the role
Experience
- 5+ years of experience administering Atlassian Jira and Confluence .
- Minimum 3+ years of experience working with Atlassian Data Center environments.
Key Responsibilities
Platform Administration & Service Quality
- Ensure the availability, stability, and performance of Jira and Confluence Data Center platforms.
- Monitor and maintain platform reliability, minimizing major incidents and service disruptions.
- Perform advanced troubleshooting and incident resolution .
Platform Lifecycle Management
- Plan and execute Jira, Confluence, and plugin upgrades .
- Validate and test platform updates before production deployment.
- Ensure compatibility, configuration, and maintenance of Atlassian plugins, such as Exalate .
- Support release and change management activities.
Infrastructure Management
Work closely with infrastructure teams responsible for:
- Linux servers
- Databases
- Storage
- Data Center clusters
- Load balancers
Governance & Technical Expertise
- Ensure Atlassian platform administration follows best practices and governance standards .
- Participate in platform governance and configuration management.
- Create and maintain technical documentation .
- Support integrations with enterprise platforms, including:
- ServiceNow
- Splunk
- Other Atlassian instances
- Contribute to continuous improvement of the Atlassian platform and its operational processes.
Required Technical Skills
- Jira Data Center Administration
- Confluence Data Center Administration
- Atlassian Data Center Infrastructure
- Advanced troubleshooting
- Upgrade & release management
- Plugin administration
- Linux
- Databases
- Load balancing
- Clustering
- ServiceNow integrations
- Splunk integrations
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