About This Role
This role focuses on providing pre-sales technical support for IQVIA's Incentive Compensation solution, which is built on the Orchestrated Analytics ecosystem. The position involves demonstrating innovative SaaS solutions to help clients achieve business goals through technology and analytics, and requires strong technical, quantitative, and commercial capabilities.
Responsibilities
- Provide primary pre-sales technical support for IQVIA's Incentive Compensation solution built on the Orchestrated Analytics ecosystem, spanning MDM, data warehousing, AI/ML, and data visualization technology solutions
- Provide secondary support for solutions such as Promotional Mix Modeling, Targeting Optimiser, and other offerings
- Demonstrate innovative SaaS solutions that showcase how clients can achieve their business goals by applying technology and analytics to transform disparate data sources into actionable insights
- Provide technical knowledge, advice, and support to customers, understanding their business requirements and technology stack to maximize the benefits derived from IQVIA's products and/or services
- Work with sales teams during the sales process to maximize the benefits derived from IQVIA's products and/or services
- Provide technical input for bid proposals, projects, and technical documents within the sales process, and identify additional opportunities
- Provide pre-sale technical support in sales presentations and product presentations at customer sites
- Own Proof of Concepts based on customer requirements to demonstrate application feasibility, often requiring rapid prototyping and/or product demo for clients
- Act as the voice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed
Requirements
- History of honing and exercising technical, quantitative, and commercial capabilities to achieve material business outcomes
- Obsessed with understanding a client's business and the best mechanism for extending a platform to help them meet their needs
- Experience tinkering, building, and deploying solutions
- Ability to listen and ascertain feedback to help product and core engineering iterate on the product
- Thrive in meetings, whether a technical sync or commercial pitch, by understanding the audience and modulating delivery appropriately
- Minimum of 3 years of related experience with a Bachelor's degree
- Good understanding of sales force effectiveness domain and proven experience with analytical decision-making platforms
- Demonstrated experience working with top-tier clients in understanding their businesses and crafting technical solutions
- Demonstrated work ethic and capability to be a self-starter
