Associate Manager, Sales Operations

About This Role

This role involves supervising individual contributors and/or supervisors within sales operations, focusing on performance management and team goal achievement. The position suits a leader who can leverage data to assess sales performance, implement reporting processes, and coach colleagues on sales enablement technologies.

Responsibilities

• Supervise individual contributors and/or supervisors, and conduct effective performance management
• Assess departmental and sales team performance by leveraging metrics, forecasts, and performance ratios to generate insights
• Help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends
• Implement sales reporting processes that produce quality, accurate, and consistent results
• Contribute to the creation of sales performance dashboards for monitoring sales forecasts and tracking key performance indicators
• Coach less experienced colleagues on how to best utilize sales enablement resources and technologies, including sales enablement platforms, customer relationship management systems, and pipeline management software
• Develop relationships and maintain open communication channels with key cross-functional departments, sales leaders, and internal stakeholders
• Facilitate product launches and go-to-market strategies, and ensure policies and procedures align and complement each other
• Manage operational aspects of the team (e.g., workflow, performance, and compliance)
• Ensure achievement of team goals within expected standards
• Understand and apply Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with the team

About the Company

At Johnson & Johnson, the company believes health is everything, leveraging strength in healthcare innovation to build a world where complex diseases are prevented, treated, and cured. Through expertise in Innovative Medicine and MedTech, Johnson & Johnson is uniquely positioned to innovate across the full spectrum of healthcare solutions to deliver breakthroughs and profoundly impact health for humanity.