Associate I - Proofreader

About This Role

This role focuses on reviewing and refining copy for plan transition materials, ensuring editorial excellence across all deliverables. The Proofreader/Editor will be a key member of the Plan Transitions Production program, supporting proofreading and editing across various plan transition categories. The position requires meticulous attention to detail, some writing skills, and the ability to manage multiple priorities in a fast-paced production environment.

Responsibilities

• Thoroughly review all production materials for grammar, spelling, punctuation, style adherence, and factual accuracy, ensuring content aligns with established brand guidelines and tone
• Collaborate with the Studio Director to provide constructive feedback to Production Artists, recommending non-material changes that improve readability, clarity, and overall impact
• Manage competing priorities effectively in a high-volume, fast-paced environment, meeting deadlines consistently while utilizing Workfront to track tasks and maintain efficient workflow
• Partner with the Editorial Director and production team to adapt and refine content across multiple formats, transforming complex financial information into clear, audience-appropriate copy that meets brand, compliance, and client requirements (15% of role)
• Perform proofreading and quality assurance (85% of role)

Requirements

• University degree preferred
• 2+ years of work experience required

Nice to have:

• 3+ years of work experience preferred
• Audience-focused communication
• Audience insights
• Builds visual materials
• Content development
• Continuous improvement mindset
• Copywriting
• Creative thinking
• Customer-focused campaign development
• Delivers on-product marketing strategies
• Digital design
• Innovation
• Marketing writing effectiveness
• Messaging effectiveness

About the Company

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, and contribute to innovation with a focus on enhancing its technology stack. It focuses on building a scalable and sustainable organization, with an emphasis on technology, operations, and expanding into the shared services business space. Working closely with U.S. colleagues and other partners, the company's goal is to reduce risk, improve the efficiency of its technology and processes, and develop innovative ideas to increase throughput and productivity.