This role drives business growth in the corporate coverage segment by increasing transactional cross-sell and product/market penetration within a designated portfolio of Corporate & Investment Banking (CIB) clients. It involves leading end-to-end client coverage, managing a client portfolio, and formulating and executing revenue growth plans. The position requires advanced trade finance knowledge to enhance working capital efficiency for clients and alignment with global TB sales policies and product strategy.
Responsibilities
Drive business growth and regional expansion by leading end-to-end coverage of International Corporate/MNC Corporate/China Corporate/Local Corporate/NBFI clients in Hong Kong/China/Taiwan/Korea/Japan
Commit to own and manage a client portfolio and be responsible for formulating and executing the revenue growth plan for those accounts
Possess advanced trade finance knowledge to address specific client pain points to enhance working capital efficiency
Understand the Group’s business strategy and model appropriate to the role, and execute activities in line with global TB sales policies and global TB product strategy
Deeply understand clients’ business needs, treasury strategy, buying behaviour and decision-making process from both regional and Hong Kong/China/Taiwan/Korea/Japan perspectives
Build full access to treasury decision makers through active client calling
Develop and own the TB Account Plan commitments for key clients
Proactively lead TB opportunity origination and execution in collaboration with GTS/TBS and CIB coverage teams
Lead corridor initiatives to grow key trade flow and cash management opportunities
Take complete ownership of client level revenues for cash and trade (including working capital and TB Prism FX)
Contribute to decision-making in the execution of county balance sheet growth strategy
Using available Performance Management Information/CRMx, monitor market and cluster performance, providing direction and transferring best practices to drive results against established targets
Actively manage business performance, identifying areas of underperformance and taking corrective action
Drive targeted returns on RWAs deployed to franchise clients with appropriate risk management oversight
Develop strong partnerships with key business partners and stakeholders including TB Corporate Sales in other countries/regions, Product, Implementation, Operations, Client Service, Corporate Coverage, Credit, etc.
Ensure compliance with TB Sales related policies and processes
Ensure effective management of operational risks and compliance with applicable internal policies and external laws and regulations
Drive continuous improvement in operational efficiency and effectiveness
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Lead RFP and deal processes for clients in the designated segment, to ensure optimal solution is provided and presented to the client in collaboration with Corporate Coverage, Product, Implementation, Client Service and Operations
Ensure delivery of desired results via smooth deal implementation and adherence to high levels of service quality
Keep abreast of customers’ needs, trends, and product/market intelligence for new product developments/enhancements, strengthening SCB’s competitive position in this field
Provide feedback and proposals to group and country Product teams on product enhancements and direction of product program initiatives
Conduct marketing events to share and promote best practices and standards, raise SCB visibility and brand equity in the market
Identify, assess, monitor, control, and mitigate risks for the assigned segment
Ensure adherence to all CFCC and local regulatory policies
Contribute to discussions regarding significant market risks
Raise awareness and understanding in the team of the main risks facing sales in the markets, and the role each individual plays in managing the team
Be accountable for escalation from relevant management teams to Group governance committees or stakeholders in senior management, risk, or control functions as appropriate
Be accountable for implementing the Group’s governance framework, oversight, and controls for the TB Corporate Sales business, challenging constructively, and overseeing change where necessary
Understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
Fulfil supervisory responsibilities in line with Group’s Supervisory framework
In conjunction with the Coverage team, agree to pricing and other local business and documentation parameters and co-ordinate with Relationship Managers and Product Partners to implement effectively
Lead through example to build the appropriate culture and values for the cluster, setting the right tone and expectations from the various teams working in tandem across products and with risk and control partners
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
Display exemplary conduct and live by the Group’s Values and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank
Understand and ensure compliance with all applicable laws, regulations, guidelines and the Group Code of Conduct
Embed Here for good and Group’s brand and values in TB Corporate Sales
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Requirements
Bachelor's degree in Business Management, Banking, Economics or Finance
Over 5 years of Client Relationship Management, Transaction Banking sales experience in an international/regional environment, with a strong understanding of the market competitive landscape in International Corporate/MNC Corporate/China Corporate/Local Corporate/NBFI segments
Track record in managing clients with International Corporate/MNC Corporate/China Corporate/Local Corporate/NBFI
Solid product knowledge in Cash Management, Trade Finance, Working Capital Management, with preferably knowledge of financial markets products
Skills and experience in digital transformation and risk management (including basic credit skills)
English
Mandarin, Cantonese, Korean, Japanese
Benefits
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values-driven organisation, one that embraces and celebrates unique diversity, across teams, business functions and geographies - everyone feels respected and can realise their full potential
Important Details
Key stakeholders: Transaction Banking, Client Coverage and the broader CIB
Internal stakeholders: Head of Corporate Sales Hong Kong/China/Taiwan/Korea/Japan; TB Head, Hong Kong/China/Taiwan/Korea/Japan; TB Product, Implementation, Client Service and Operations; Business partners in Transaction Banking, Client Coverage, Financial Markets and Retail/Private Banking under the context of banking the ecosystems of our clients; SCB Strategy, Operational Risk, Finance, Group Treasury, HR, Legal, Credit Risk, Compliance etc
External stakeholders: Corporate/NBFI clients, particularly those directly handled or where a strategic sponsor role is played; Business associations and chambers of commerce; Competitors
About the Company
Standard Chartered is an international bank that has worked for more than 170 years to make a positive difference for clients, communities, and each other. The company strives to question the status quo, embraces challenges, and seeks new opportunities for growth and improvement. Its purpose is to drive commerce and prosperity through unique diversity, achieved by living its valued behaviors.