About This Role
This Associate Director role involves overseeing the Business License practice within KPMG Global Services (KGS) Tax, focusing on portfolio ownership, financial management, and stakeholder relations. The position suits a candidate with strong leadership skills and deep technical proficiency in US Direct/Indirect Tax compliance.
Responsibilities
- Own the Business License portfolio, set goals, Key Performance Indicators (KPIs), and governance, ensuring client satisfaction across engagements
- Conduct final/Client-level reviews of complex engagements, guiding issue resolution and risk posture
- Assist go-to-market, M&A, and local office teams to identify targets and scope for business license and registration services
- Prepare annual client budgets and staff budgets; manage utilization, productivity, and cost optimization
- Oversee Budget vs Actuals; drive corrective actions and ROI on improvements
- Analyze and manage engagement financial data, including client billing
- Build and maintain US stakeholder relationships; lead cadences and escalations; negotiate delivery improvements
- Monitor transitions of new clients; define work plans and success criteria
- Lead performance management, succession planning, hiring/onboarding, and capability building
- Create an environment of open feedback and coaching, supporting career progressions
- Ensure firm-wide compliance standards; lead audits and remediate systemic issues; uphold information security
- Sponsor automation/analytics initiatives (Alteryx, Macros, AI); deliver measurable productivity and quality gains
- Expand Business License services - pull more work to KGS by building Stakeholder/client trust
Requirements
- Highly proficient in MS Office
- Strong analytical and advisory skills
- Deep technical proficiency in US Direct/Indirect Tax compliance; multi-jurisdiction rule expertise
- Expertise in Indirect Tax applications and Alteryx to manage complex engagements
- Financial planning, budgeting, and portfolio management skills
- Second level / Final review of most complex engagement tasks related to US business license and tax registration
- Oversee the preparation and delivery of business license and tax registration services
- Inspires teams; presents perspectives and outcomes with impact
- Build and manage engagements seamlessly; proactively shares best practice, ideas, information and insights with colleagues, stakeholders to build own credibility and develop networks and solutions
- Proactively gets involved in solving problems; planning contingencies and ensuring deliveries are on time
- Provides performance support through mentoring; demonstrates business and financial acumen
