Assoc. Laboratory Analyst

About This Role

This Associate Laboratory Analyst role, with a focus on chemical analysis, involves supporting sales, customers, and internal teams by responding to inquiries, processing samples, and maintaining analytical instruments. The position reports to the ANA lab supervisor and is based at the MSD Korea (Atotech Korea) Tech Center.

Responsibilities

• Respond to customer inquiries and provide technical support related to lab services
• Process and manage lab samples, ensuring accurate documentation and timely analysis
• Perform regular preventive maintenance and calibration to ensure the optimal condition of various analytical instruments utilized
• Perform quality assurance activities to ensure compliance with ISO standards
• Provide technical training, consulting, and on-site technical support for internal business partners and customers once they request
• Maintain and update customer information in the database
• Prepare detailed reports on lab activities, issues, and resolutions
• Assist in the development and implementation of strategies to improve lab service quality and efficiency

Requirements

• Associate's degree in Chemistry or a related field
• Previous experience in a laboratory setting or customer service environment
• Proficiency in laboratory procedures and equipment
• Ability to analyze data and report findings accurately
• Familiarity with laboratory equipment and testing procedures
• Entry-level or early-career professionals (up to 2 years of experience)

Nice to have:

• Essential basic knowledge or experience on PCB, Semiconductor industries including plating technology
• English skills (available to communicate with global team)

Important Details

• Travel Requirements: Up to 10% of travel is required

Physical Demands

• Frequent standing, walking, and handling of laboratory equipment
• Occasional lifting of light to moderate weights
• Primarily laboratory-based with a high degree of concentration required for analytical tasks