This role is for a Collateral Product Owner within the Collateral Management Department, focusing on mitigating Counterparty Credit Risk from OTC Derivatives and Financing Transactions. The individual will be responsible for driving technological and process improvements, representing the Collateral line, and managing vendor relationships. The position requires a driven individual with strong interpersonal skills and expertise in collateral management.
Responsibilities
Deliver the current and steer the future book of work for technological and process improvement and business enablement
Represent the Collateral line in regional as Product Owners, where fitting
Review, critique and sign off on project particulars: intended architecture, user stories, acceptance criteria, test approach, deployment
Prioritize technology development, both at a Roadmap and at the Kanban Grooming level
Keep abreast of new technologies and utilities, products and services within the collateral industry
Manage vendors, collaborating with IT to ensure proper engagement and measures are maintained, with oversight of contractual terms
Provide business support, adapting and providing MI when required, centralizing and responding to requests
Field and coordinate requests from stakeholders, including the Front Office and Regulators
Understand the department’s strategy out to 5 years from both an infrastructure and resourcing basis
Work with the global collateral team to gather and document manual processes to package thematically for future funding bids
Maintain JIRA for priority items, logging new items, and communicating to the global team on priority decisions
Understand Agile and Dev Ops and perform the Product Owner role, making critical decisions on priority and answering product questions posed by the regional team
Attend regular grooming / planning calls as a product owner and make decisions where required
Act as deputy for the other two team members, ensuring fungibility and covering responsibilities where required, including in senior forums such as Project Steering Committees
Collaborate with technology and change to execute the book of work working within the framework agreed between the teams, challenging where appropriate
Help maintain, review and challenge the appropriate measures to ensure optimal delivery and control
Represent the Collateral line in vendor meetings, conferences and other industry events
Own at least one vendor relationship, acting as the SPOC for collateral ops, ensuring they are measured against performance
Deliver against the department strategy to maximize client service, efficiency, risk management and team engagement
Provide timely updates on all responsible items, calling out risks and issues accordingly, with proposed solutions where appropriate
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Work confidently with other support functions as well as front office teams across HSBC
Demonstrate a commercial mindset when prioritizing across regions and departments
Understand the implication of regulation, policies and controls issues and prioritize accordingly throughout their day-to-day
Continually seek to improve effectiveness and efficiency of their remit and look to encourage innovation from others within the wider department
Help develop and embed a clear vision for the Collateral Analytics function that is aligned to the Global Collateral Strategy and HSBC vision, values and goals
Work collaboratively across regions and departments to ensure the right prioritization and to ensure a timely and controlled delivery of the book of work
Use evidence to base decision making and demonstrate these methods to the wider teams to drive the mindset
Proactively look to support the other team members and demonstrate fungibility across the whole of the Collateral Analytics team’s remit
Adjust to changing remit and priorities as dictated by senior management or market / business events
Maintain and improve a robust and efficient control environment for the logging and prioritizing of development efforts
Work with the team lead on the continuing development, implementation and improvement of the processes, structures, capabilities, capacity and infrastructure needed to deliver agreed plans and targets
Ensure test packs are maintained post releasing additional components and features
Ensure technical support requirements are captured in all future development cycles to allow maximum system stability for the business
Work with Change and IT to demo and adequately document system features, allowing more self-service for the global collateral team
Ensure all technical changes are reviewed to ensure the appropriate risks are articulated and tested for
Support the ongoing review and improvement of stability measures
Act in a supervisory role across all aspects of the team’s remit and escalate accordingly
Document lessons learned to ensure continual development and maturity of the role
Requirements
Driven and able to structure their day to deliver against priorities
Able to make decisions based on evidence and in a collaborative manner
Evidence of strong interpersonal skills with all stakeholders such as clients, clearing houses and internal departments
5+ years direct experience in Collateral Management and/or Client Valuations
Significant subject matter expertise in all aspects of margin, margin-related legal documentation and regulation associated with the margining of derivative and financing products
Knowledge of Over The Counter (OTC) Derivative Products and Financing Transactions
Structured in approach and able to manage changing remits and priorities
Ability to multitask and work under pressure
Excellent client service skills
Pro-active and self-motivated
Excellent written and verbal communication skills
Nice to have:
Knowledge of internal HSBC systems
About the Company
The Collateral Management Department is responsible for effectively mitigating Counterparty Credit Risk arising out of Over The Counter (OTC) Derivatives and Financing Transactions. The global team of around 200 staff is mainly located across 4 trading hubs in London, New York, Hong Kong and Paris and three HSBC Operational Hubs in Bangalore, Kuala Lumpur and Manila.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments.