About This Role
This Assistant Store Manager position involves taking on key store management responsibilities, including assisting with supervising day-to-day store activities and ensuring overall store performance. The role focuses on managing schedules, developing operational action plans, and identifying training opportunities to foster team growth.
Responsibilities
- Assist the direct leader with developing and implementing action plans to improve operating results
- Establish and communicate job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
- Identify training and development opportunities that will assist direct reports in achieving enhanced performance
- Understand the overarching company strategy, as well as communicate and model the core values of the organization, to create a sense of teamwork and membership among employees
- Monitor the competitive environment within the community and inform the direct leader regarding adjustments necessary to maintain the company’s competitive position
- Provide product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participate in the interviewing process for store personnel
- Communicate information including weekly information, major team milestones, developments, and concerns
- Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensure an appropriate resolution of operational customer concerns in their direct leader’s absence
- Identify and rectify hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintain store cleanliness standards and proper store signage at all times
- Assist the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandise product neatly to maximize sales
- Ensure the quality and freshness of products for sale and accuracy of product signage
- Assist their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervise the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Perform other duties as assigned
Requirements
- Must be able to perform duties with or without reasonable accommodation
