About This Role
The Assistant Store Manager plays a crucial role in supporting the Store Manager with overall operations and administrative duties. This position is ideal for someone who is knowledgeable about the store's product areas and is passionate about delivering exceptional customer service while promoting merchandise.
Responsibilities
- Assist the Store Manager in controlling the assets of Hibbett I City Gear
- Consult with the Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
- Assume responsibility for the entire store in the absence of the Store Manager
- Assist in personnel recruiting, training, and evaluation
- Provide knowledge and guidance to employees and customers in all departments when necessary
- Monitor inventory, sales statistics, and expenses to ensure profitability
- Direct staff to ensure departmental responsibilities and standards are met
- Keep the Store Manager informed about inventory movement and customer trends
- Maintain quality customer service
- Perform general administrative duties and be trained in the Store Manager’s responsibilities
- Deliver extraordinary customer service as outlined in the customer service manual
- Promote and sell services and merchandise offered by Hibbett I City Gear
- Uphold all company policies, procedures, and standards as detailed in the operations policy manual, personnel policy manual, visual manual, and customer service manual
- Protect the company’s assets and financial information by ensuring the accuracy of internal control procedures and reporting potential fraud risks
Requirements
- Experience working in a retail environment, preferably in footwear and athletic apparel
- 1-3 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Ability to assist in managing a team and achieve overall goals and profits
- Self-starter with initiative to take on important tasks without being asked
- Strong attention to detail with the ability to handle multiple tasks simultaneously
- Team player with a passion for outstanding customer service and selling merchandise
Benefits
- Opportunities for career advancement
- Employee discounts on merchandise
- Training and development programs
Important Details
- Employment type: Full-time
Application Process
- Submit your application through the company’s career portal
- Prepare for an interview with the Store Manager
About the Company
Hibbett I City Gear is a leading retailer in footwear and athletic apparel, dedicated to providing exceptional customer service and a wide range of products to meet the needs of its customers.
