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Assistant Store Manager

LensCrafters

RemoteFull timeMid level$54k – $64kPosted today
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About the role

Job Summary

Energize your career as an Assistant Store Manager, where you'll play a vital role in driving store success through dynamic leadership, exceptional customer service, and operational excellence. In this fast-paced retail environment, you'll support the store manager in overseeing daily operations, managing sales teams, and ensuring a seamless shopping experience for our customers. Your proactive approach and management skills will help foster a motivated team, optimize store performance, and uphold our commitment to excellence. This paid position offers an exciting opportunity to develop your managerial expertise while making a tangible impact on store growth and customer satisfaction.

Duties

  • Lead and supervise daily store operations, ensuring smooth functioning across all departments.
  • Support recruiting efforts by participating in interviewing and onboarding new team members.
  • Assist in employee orientation, training, and development to build a high-performing retail team.
  • Manage inventory control, stock replenishment, and merchandising to maximize sales potential.
  • Oversee POS (Point of Sale) systems, cash handling, and cashiering duties with accuracy and integrity.
  • Implement pricing strategies and promotional activities aligned with company policies.
  • Monitor sales performance, prepare reports, and assist with budgeting to meet financial targets.
  • Ensure excellent customer service by addressing inquiries promptly and resolving issues effectively.
  • Supervise shift management, employee scheduling, and payroll processing to maintain optimal staffing levels.
  • Maintain organized records of sales transactions, bookkeeping, and operational documentation.
  • Uphold safety standards and ensure compliance with company policies and procedures.
  • Foster a positive team environment through effective communication, leadership, and motivation.

Experience

  • Proven management experience within the retail industry or similar environment, preferably as an assistant manager or supervisor.
  • Demonstrated success in retail sales management, including team supervision and operational oversight.
  • Strong skills in negotiation, employee orientation, interviewing, recruiting, and training & development.
  • Familiarity with inventory management systems, POS systems, purchasing procedures, and cash handling protocols.
  • Experience with retail math including pricing strategies, budgeting, and sales analysis.
  • Multilingual or bilingual abilities are a plus for engaging diverse customer bases effectively.
  • Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting.
  • Effective communication skills for managerial conversations, customer interactions, and team collaboration.
  • Basic math proficiency for cash register operations and inventory calculations.
  • Knowledge of retail product lines and merchandising principles to enhance store presentation.

Join us as an Assistant Store Manager where your leadership will inspire teams to deliver outstanding shopping experiences! We’re committed to supporting your growth through comprehensive training programs focused on management skills like leadership development, operational management, merchandising techniques, and customer service excellence—all within a vibrant retail environment that values innovation and teamwork.

Pay: $26.00 - $31.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Work Location: In person

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