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Job Description Job Description
Assistant Shop Manager Position Overview The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
What Employees Love About Take 5
Good to Know Before You Start!
What does an Assistant Shop Manager (ASM) do?
Check in with customers before they leave the shop to make sure they had a great experience.
Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
Perform opening and closing procedures.
Assist with counting and adjusting inventory.
Anyone in Management is always responsible for training and developing their subordinates.
Being a role model to the other employees in the shop.
Holding team members accountable.
ASMs are also expected to perform all technician duties including but not limited to:
Drain motor oil, change oil filter, grease chassis fittings
Wash windshield and adjust tire pressure
Inspect and top off fluids
Assist the customer in selecting oil type and other services
Process payment for services performed.
Perform coolant exchanges and transmission drain & fill services
Restock and maintain inventory levels on the floor
Maintain shop, office, and bathroom cleanliness
