About This Role
Assisting the Store Manager in maintaining a clean, well-organized store with a customer-first focus is the core of this role. The Assistant Store Manager helps supervise store employees, manages merchandise presentation, completes paperwork, and prepares deposits, while also performing stocking and cashiering functions to maximize profitability and customer satisfaction.
Responsibilities
- Provide superior customer service leadership; greet and assist customers
- Operate cash register and scanner to itemize customer purchases
- Open and close the store a minimum of two days per week
- Assist Store Manager with scheduling employees, providing adequate training, conducting safety meetings, and ensuring employee compliance with company policies and procedures
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking, rotating merchandise on shelves, and building merchandise displays
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls
- Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures
- Authorize and sign for refunds and overrides, count register tills, and deposit money in the bank
- Assist with management of the store in the Store Manager's absence
Requirements
- Effective interpersonal, written, and oral communication skills
- Ability to solve problems and deal with a variety of situations
- Good organization skills with attention to detail
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Ability to perform cash register functions and generate reports
- Knowledge of cash, facility, and safety control policies and practices
- Knowledge of cash handling procedures including cashier accountability and deposit control
- Ability to drive own vehicle to the bank to deposit money
- High school diploma or equivalent strongly preferred
- One year of experience in a retail environment preferred
- Six months supervisory experience preferred
Important Details
- Working Conditions: Frequent walking and standing; frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; ability to push and/or pull rolltainers for stocking merchandise; frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers; frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds; occasional climbing (using step ladder) up to heights of six feet; fast-paced environment; moderate noise level; occasional exposure to outside weather conditions; occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores
