About the role
We are partnering with a client to appoint a Assistant Store Manager for their boutique in Singapore. You will play a key role in driving boutique performance while delivering an exceptional client experience.
Key Responsibilities:
- Drive individual and team sales targets, KPIs and overall boutique performance in partnership with the Store Manager.
- Lead by example on the sales floor and provide regular coaching, feedback and support to develop the sales team.
- Build strong client relationships and ensure a consistently high standard of client experience and service excellence .
- Handle client concerns professionally and ensure effective service recovery.
- Support the smooth day-to-day running of the boutique, including store operations, inventory control, cash handling and compliance .
- Ensure the boutique is well maintained and adheres to visual merchandising and product assortment guidelines .
- Oversee after-sales service requests and ensure clients receive appropriate follow-up and support.
- Manage team scheduling, rotations, shifts and holiday planning.
- Ensure company policies, procedures and internal controls are consistently followed.
- Act as the Store Manager in their absence, taking ownership of boutique operations and team performance.
What We're Looking For:
- Solid experience within luxury retail, with supervisory or people management experience.
- Strong track record of achieving sales targets and retail KPIs.
- Demonstrated ability to coach, motivate and develop a sales team.
- Strong clienteling skills with a passion for delivering an elevated luxury experience.
- Commercially driven, hands-on and comfortable balancing sales leadership with operational responsibilities.
- Strong communication and interpersonal skills.
- Able to take ownership of boutique operations and confidently step into an acting Store Manager capacity when required.
If you are an experienced luxury retail professional looking to take the next step in your leadership career, we would be keen to hear from you.
How To Apply?
If you are interested in this role and would like to discuss the opportunity further, please click apply now or email Jessica Chen at jchen@morganmckinley.com for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a response
within 14 days please accept this as notification that you have not been shortlisted.
EA Licence No: 11C5502 | EAP Registration No: R21100318
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