Assistant Store Manager

About This Role

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, this role assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase
• Open and close the store a minimum of two days per week
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank
• Assist with management of the store in the Store Manager's absence

Requirements

• Effective interpersonal, written and oral communication skills
• Ability to solve problems and deal with a variety of situations
• Good organization skills with attention to detail
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions and generate reports
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control
• Ability to drive own vehicle to the bank to deposit money
• High school diploma or equivalent strongly preferred
• One year of experience in a retail environment preferred
• Six months supervisory experience preferred

Important Details