About This Role
An Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. This role involves assisting with the supervision of store employees, managing and presenting merchandise, completing paperwork, and preparing deposits, all under the direction of the Store Manager.
Responsibilities
- Provide superior customer service leadership; greet and assist customers
- Operate cash register and scanner to itemize customer purchases
- Open and close the store a minimum of two days per week
- Assist Store Manager with scheduling employees
- Provide adequate training for employees
- Conduct safety meetings
- Ensure employee compliance with company policies and procedures
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking, and rotating merchandise on shelves and building merchandise displays
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls
- Assist in implementation and maintenance of planograms
- Ensure merchandise is presented according to established practices and Store Manager direction
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures
- Authorize and sign for refunds and overrides
- Count register tills and deposit money in the bank
- Assist with management of the store in the Store Manager's absence
- Perform stocking and cashiering functions
- Perform other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses
Requirements
- Effective interpersonal, written, and oral communication skills
- Ability to solve problems and deal with a variety of situations
- Good organization skills with attention to detail
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Ability to perform cash register functions and generate reports
- Knowledge of cash, facility, and safety control policies and practices
- Knowledge of cash handling procedures including cashier accountability and deposit control
- Ability to drive own vehicle to the bank to deposit money
- High school diploma or equivalent strongly preferred
- One year of experience in a retail environment preferred
