About the role
Company Description Rent-A-Center is a leader in the rent-to-own industry, helping customers access quality, big-ticket items through flexible, customer-friendly payment options. The company is committed to empowering individuals and families to improve their quality of life, reflecting strong family values and a focus on making a difference from day one. Team members benefit from rewarding careers with opportunities for rapid advancement and meaningful impact on their communities. Rent-A-Center employs about 13,000 people, serving more than one million customers through 1,700 company-owned stores across the U.S., Washington, D.C., and Puerto Rico, along with nearly 300 franchise locations. Headquartered in Plano, Texas, Rent-A-Center is part of the Upbound Group portfolio of companies.
Role Description The Assistant Sales Manager is a full-time, on-site role based in Harrisburg, PA. This role supports daily store operations by helping lead the sales team, driving revenue through customer-focused sales activities, and ensuring high-quality customer service at all times. Responsibilities include assisting with sales planning, monitoring performance metrics, maintaining product displays, and overseeing inventory to support sales goals. The Assistant Sales Manager helps train and coach team members, supports compliance with company policies and procedures, and contributes to a positive, inclusive work environment. The role also involves handling customer inquiries, resolving issues, processing transactions, and collaborating with the Store Manager to achieve store targets and operational excellence.
Qualifications
- Sales and customer service skills, including the ability to build customer relationships, identify needs, and present solutions that align with company offerings.
- Team leadership and coaching abilities, with experience supporting staff performance, providing feedback, and contributing to a collaborative, respectful work culture.
- Operational and organizational skills, such as managing inventory, maintaining store standards, and following company processes to support efficient daily operations.
- Basic business and financial acumen, including comfort with sales metrics, cash handling, and using point-of-sale and store management systems.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers, coworkers, and management in a fast-paced retail environment.
- Ability to work on-site in Harrisburg, PA, including evenings and weekends as needed, and to perform the physical tasks associated with retail operations.
- Prior experience in retail, sales, or customer-facing roles is preferred; experience in rent-to-own or consumer finance is a plus.
- High school diploma or equivalent required; additional education or training in business, sales, or management is beneficial.
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