Assistant Sales Manager

About This Role

This Assistant Sales Manager role involves supporting the Retail Store Manager in leading a team to provide excellent customer experience and technology solutions with AT&T products and services. The position suits an individual with strong leadership and customer service skills in a fast-paced retail environment.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Train and develop skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize selling opportunities each day

Requirements

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent (Required)

Nice to have:

• Bilingual
• Bachelor’s degree
• Retail or customer-facing sales experience in the telecommunications industry
• Experience prospecting through outbound calls

Benefits

• Commission and bonus schedule
• Ongoing paid training and pathway to manage your own location
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off latest devices and AT&T service plans