This role involves supporting the Property Manager in the financial and operational oversight of a community. The Assistant Property Manager handles accounting tasks, prepares financial reports, processes invoices, collects payments, and manages bank reconciliations. The position suits a candidate with strong organizational skills and a background in property management.
Responsibilities
Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments
Prepare daily bank deposits and reconcile bank accounts
Prepare financial reports
Process invoices and payables
Operate property management software (Yardi/OneSite/Entrata) by entering all required fields correctly and completing updates and back-ups
Review resident files and accounting records to determine unpaid and/or late fees owed
Communicate with residents regarding outstanding balances
Implement procedures for collecting on delinquencies and enforce the lease to maximize revenue
Review and submit invoices from vendors, contractors, and service providers for payment
Reconcile work performed or products purchased, obtain community manager approval, and code charges to appropriate Chart of Account codes
Manage communication between the vendor/contractor, accounting, and the client/owner as needed
Follow established procedures related to evictions, including proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings
Process resident move-outs by reviewing lease terms and notice requirements
Apply appropriate deposit and lease cancellation fees, if applicable, and process the disposition in accordance with established procedures and legal requirements
Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Act as the on-site supervisor in the absence of the property manager by organizing and delegating daily work
Coordinate maintenance and make-ready tasks with the maintenance supervisor
Manage the operation of the community in compliance with Company policies, procedures, and business practices
Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
Requirements
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the community’s operation
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs
Strong proficiency in using property management software (preferably Yardi)
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete financial records, budgets, and other fiscal reporting information
Demonstrated understanding of community operations, particularly lease terms and lease enforcement, including collections
Employment history that demonstrates the application of multi-residential community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team
All licenses and/or certifications as required by Province and Local jurisdictions
Benefits
Corporate Positions: may be eligible to participate in a quarterly or annual bonus program based on individual and company performance
Onsite Property Positions: may be eligible to participate in weekly, monthly, and/or quarterly bonus programs
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment
Generous Paid Time off: 15 days of vacation, 5 family responsibility days, and 5 company sick days (additional vacation accrued with tenure)
Group RRSP with Company Match up to 5% of pay after 3 months of service (open to full-time and part-time team members, with spousal RRSP and lump sum contribution options)
Employee Assistance Program
Free 24/7 virtual care with a Canadian family doctor
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
Pet Insurance discounts through Petsecure
Wellbeing programs through the RBC app
Important Details
Travel: Routine local travel may be required to make bank deposits, attend training classes, or for other necessary situations
About the Company
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Founded in 1993, Greystar provides world-class service in the residential rental housing industry.
