Assistant Office Manager

About This Role

An Assistant Dental Office Manager, known as an Operations Lead at Aspen Dental, performs daily front office tasks and duties to create lasting impressions and build trust and loyalty with patients. This role is ideal for someone who wants to give back to communities and positively affect patients' lives within a world-class dental service organization.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection, ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Perform additional tasks assigned by the Manager

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Nice to have:

• College degree

Benefits

• Paid time off
• Health, dental, vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U
• Report Card Bonus - Up to $300/month
• Quarterly bonus

About the Company

Aspen Dental is a world-class dental service organization (DSO) that offers job security and stability.