About the role
Job Overview
NEW RESTAURANT OPENING
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that our guests receive the highest quality of food and service.
Duties
- Supervise and coordinate the activities of team members during shifts to ensure efficient operations.
- Train, develop, and mentor staff in food preparation, customer service, and safety protocols.
- Manage inventory control, including ordering supplies and maintaining stock levels.
- Operate POS systems (Aloha POS, Micros POS) for cash handling and transaction processing.
- Ensure compliance with food safety standards and regulations throughout the kitchen and dining areas.
- Assist in cooking and food preparation as needed to maintain quality standards.
- Handle customer inquiries and resolve issues to enhance guest satisfaction.
- Conduct interviews for new hires and participate in the onboarding process.
- Maintain cleanliness and organization of the kitchen and dining areas.
- Collaborate with management on budgeting, staffing needs, and operational improvements.
Requirements
- Proven management experience in a quick service or fast food restaurant setting; casual dining or fine dining experience is a plus.
- Strong knowledge of food handling practices, safety regulations, and culinary techniques.
- Previous supervisory or management experience in a restaurant environment is required.
- Excellent customer service skills with the ability to interact positively with guests.
- Familiarity with inventory control processes and food production methods.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Experience with training & development initiatives for staff improvement.
- Knowledge of budgeting processes within the food service industry is advantageous.
- Flexibility to work various shifts including evenings, weekends, and holidays as required. Join us as we strive to create memorable dining experiences for our guests while fostering a positive work environment for our team!
Benefits:
- Employee discount
- Paid training
Job Type: Full-time
Work Location: In person
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Yes. This role at Freddy’s Frozen Custard & Steakburgers was screened before publishing – we confirmed the employer before listing it.
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