Assistant Manager

About This Role

This multi-faceted role merges business strategy, operations, creativity, and people management to drive sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge, while also leading talent by driving recruiting, training, engagement, and development. The company has a promote-from-within philosophy, offering opportunities for growth into future leadership roles.

Responsibilities

• Perform opening and closing routines
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations
• Conduct staffing and scheduling operations and payroll management
• Train and develop the non-management staff
• Demonstrate product knowledge and brand awareness, while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets and perform inventory control
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Represent the Brand and Exemplify Company Culture and Values

Requirements

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Maintain a strong customer focus
• Knowledge of current fashion trends
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills
• Team building and ability to coach others
• Take initiative and demonstrate confidence
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Ability to show up in a fast-paced and challenging environment

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, with a belief in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

About the Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.