Assistant Manager (Chinese Executive Programmes)

About This Role

This role supports the Chinese Executive Programmes team in overseeing and executing short-term executive training programmes, primarily for China companies. It involves managing day-to-day operations, coordinating with faculty, handling logistics, procuring services, and collecting participant feedback to ensure high-quality training delivery.

Responsibilities

• Execute existing training programmes in accordance with the training contract
• Ensure all programme activities are completed on time and within budget
• Assist in the appointment of faculty members for various training sessions
• Handle all administrative tasks related to programme execution
• Provide administrative support to participants and faculty
• Manage the procurement of services and materials required for training programmes
• Liaise with vendors to ensure timely delivery and quality of services
• Keep records of expenditures
• Coordinate and collate data for reports on the programmes as required for school, college or other departments
• Plan and coordinate projects and events, such as orientation, information sessions, opening ceremony, closing event, networking sessions, career talks, industry events and seminars
• Maintain effective communication with all stakeholders, including faculty, participants, and vendors
• Address any issues or concerns promptly and efficiently
• Collect and analyze feedback from programme participants
• Prepare reports on feedback and suggest improvements for future programmes
• Monitor and ensure the quality of training delivery
• Implement improvements based on feedback and best practices
• Perform any other ad-hoc duties as assigned

Requirements

• Bachelor's degree
• Minimum of 3 years of experience in programme management or a similar role
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Familiarity with Teams, Zoom, NTUlearn, Microsite, and other learning platforms
• Bilingual in English and Chinese to communicate and coordinate effectively with English- and Chinese-speaking clients and stakeholders
• Attention to detail
• Problem-solving skills
• Time management
• Customer service orientation
• Adaptability and flexibility

Nice to have:

• Familiarity with the Chinese business environment and culture

About the Company