Assistant Manager

About This Role

This full-time Assistant Manager position supports the Store Manager in achieving store objectives related to sales targets, recruiting, and development. The role involves leading the store team, driving sales, and building customer relationships, while also handling operational tasks and merchandising.

Responsibilities

• Support the Store Manager in achieving sales plans and/or comparable sales goals
• Help recruit, develop, and retain a collaborative and passionate team
• Create buzz and customer engagement through promotion of new products, social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership in running an operationally sound business, balancing operations, delegation, and customer-first selling practices
• Monitor shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends and customer feedback
• Run sales reports and use data to guide strategy to hit sales targets
• Merchandise the store in a compelling way, leveraging planograms as a guide, and launch all promotions on time
• Partner with the Store Manager to develop a high-performing and customer-focused team of associates

Requirements

• At least 1-2 years of retail store management experience
• Proven ability to lead teams to success
• Skills in communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and team development
• High school diploma or GED equivalent (degree preferred)
• Adaptability to a fast-changing retail industry
• Ability to navigate the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of merchandise that may weigh up to 50 pounds (with or without reasonable accommodation)

Important Details

• Employment type: Full-Time

About the Company

Hot Topic is passionate about music, pop culture, and creating an amazing in-store experience for customers and employees.