Assistant Manager

About This Role

This Assistant Manager role involves supporting store operations, ensuring excellent customer service, and contributing to team development. The position is ideal for someone who can assist with day-to-day store activities and maintain high standards of organization and presentation.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Perform other duties as assigned

Requirements

• Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.)
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills
• Ability to work in a high-energy, team environment
• Exceptional customer service, organizational, and communication skills
• Strong problem solving and decision-making skills

Nice to have:

• High school diploma or equivalent
• Store management experience in retail, grocery, or drug store environment

Benefits

• Employee Assistance Program