Assistant Manager

About This Role

The Assistant Store Manager helps lead the store with energy and purpose, supporting the Store Manager in driving sales, coaching the team, and ensuring smooth daily operations. This role suits a hands-on leader who is always engaged with customers and teammates, and takes pride in store execution.

Responsibilities

• Lead by example on the sales floor with an "Always on, Never no" mindset, bringing energy, confidence, and solutions to every customer interaction
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers
• Help manage daily store operations including opening/closing, cash handling, and floor coverage
• Move with purpose by keeping the store organized, customer ready, and running smoothly
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction
• Support hiring, onboarding, and training of store associates
• Coach teammates in real time, recognizing wins and helping close performance gaps
• Jump in wherever needed to support the team and store priorities

Requirements

• 1+ years of retail experience, preferably in a leadership or key holding role
• Ability to coach, motivate, and engage a diverse team
• Strong communication and teamwork skills
• Ability to work flexible hours including evenings, weekends, and holidays
• Reliable, self-motivated, and ready to take ownership
• Basic understanding of retail KPIs and operational processes

Nice to have:

• Previous experience as a Key Holder, Supervisor, or Assistant Manager
• Experience in a fast-paced or high-volume retail environment
• Interest in pursuing long-term career growth in retail leadership

Benefits

• Bonus Incentive
• Employee Discount
• Flexible Pay Options
• Career Development & Advancement Opportunities
• Paid Time Off
• Medical, Dental & Vision Insurance
• 401(k) & Roth 401(k)
• Life Insurance
• Flexible Spending Accounts