Assistant Manager

About This Role

This Assistant Manager position is responsible for maintaining a high-energy, positive environment, consistently demonstrating client-centric service behaviors. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations.

Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations
• Maintain a professional and impeccably clean salon environment
• Establish clear goals and objectives for Team Members
• Provide coaching, training, and feedback to improve Team Members’ daily performance
• Generate sales reports, maintain inventory, and assist with other Salon Director functions
• Assist the Salon Director in controlling top line revenue and expenses
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs

Requirements

• College education preferred, but not required
• Management and/or Sales experience required
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
• Knowledge of client service techniques and operational practices
• Problem-solving and organizational/planning skills
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
• Team building skills
• Ability to prioritize and delegate
• Ability to stand and walk for long periods of time
• Ability to bend at the waist to clean tanning equipment
• Ability to lift or assist in lifting items and heavy boxes
• Ability to bend down to pick up trash, towels, etc. from the floors
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Training & development
• Personal bonuses
• Free tanning
• Special deals for friends & family members
• Employment growth opportunities & On-the-Job Training provided
• Flexible scheduling