Assistant Manager

Position Summary:
The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands-on operational work on an ongoing basis to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities:

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitors inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day-to-day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.

Knowledge and Skill Requirements:

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail, and professional written and verbal communication skills.
• Possess ability and desire to create a fun, exciting environment for both guests and team members alike.
• Skilled with basic mathematical computations.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Qualified candidates bring a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred.
• This role requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to lift 50 pounds regularly.
• Has successfully managed each department, Greeter/Cashier, Hospitality, Bar, and HOH for a minimum of three periods each.

The duties and requirements of this position may change from time to time. The company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.