Assistant HR Manager/HR Manager

About This Role

This Assistant HR Manager/HR Manager position involves overseeing a wide range of human resources functions, from recruitment and administration to payroll, performance management, and employee development. The role suits an HR professional with strong organizational skills who can work independently to support the company's HR needs, including serving Mandarin-speaking customers.

Responsibilities

• Manage the end-to-end recruitment process, from job posting to candidate onboarding
• Develop and implement hiring strategies to attract top talent for various job roles
• Collaborate with department heads to define job requirements and key competencies
• Screen, interview, and evaluate candidates to ensure alignment with company needs
• Facilitate onboarding processes, ensuring smooth integration of new hires into the organization
• Oversee general HR administrative duties, including employee records management and document processing
• Develop and maintain a systematic filing system for historical records and private and confidential documents
• Monitor and control office and stationery expenses to ensure cost efficiency
• Ensure company policies align with labor laws and regulatory requirements, including employment contracts, workplace regulations, and compliance audits
• Assist in periodic HR audits, ensuring payroll, performance evaluations, and employee records comply with legal and organizational standards
• Support broader HR functions such as recruitment, employee relations, and benefits administration
• Ensure proper documentation and adherence to HR-related policies, including disciplinary actions, employee grievances, and statutory compliance matters
• Liaise with finance and HR teams to ensure accurate payroll reporting and compliance
• Ensure strict adherence to statutory contributions (EPF, SOCSO, PCB, etc.) and legal payroll requirements
• Verify and process employee overtime claims in accordance with company policies
• Respond to and verify all panel clinic utilization and medical claim requests from employees
• Administer and manage employee performance evaluation frameworks
• Assist in defining performance benchmarks and key performance indicators (KPIs) for various roles
• Conduct periodic performance assessments, offering constructive feedback to employees
• Provide professional HR advisory services to management and employees regarding performance concerns, workplace behavior, and career development
• Conduct employee counseling sessions to address workplace issues, stress management, and career guidance
• Handle foreign worker permit renewals, ensuring timely submission and compliance with immigration regulations
• Liaise with the Group Legal team when needed on HR-related legal matters
• Handle HR tasks for the Group of Companies, ensuring consistent HR processes across all entities
• Conduct needs assessments to determine skill gaps across departments and develop suitable training initiatives
• Plan, schedule, and facilitate internal and external learning programs, including workshops and industry seminars
• Submit training claims via the HRDcorp e-TRiS system and ensure compliance with HRDF requirements
• Manage office maintenance to ensure a safe and efficient working environment
• Plan and organize the company’s Annual Dinner, ensuring a well-coordinated and enjoyable event
• Organize team-building activities to enhance teamwork and employee motivation
• Perform ad hoc tasks assigned by the direct superior

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 3-5 years of experience in HR functions, including payroll, recruitment, training, and compliance
• Proven proficiency in English and Mandarin (both written and spoken)
• Familiarity with government HR-related systems
• High level of confidentiality, integrity, and professionalism in handling employee matters
• Strong organizational and time management skills to handle multiple HR functions efficiently
• Ability to work independently and proactively solve HR-related issues
• Willingness to travel if required for training, recruitment, or HR-related matters
• Possess own transport