About This Role
This role involves overseeing housekeeping operations at a Club Med Resort, ensuring high standards of cleanliness and guest satisfaction while leading a diverse team. The position is ideal for an experienced housekeeping professional who thrives in a multicultural, fast-paced hospitality environment.
Responsibilities
- Assist the Housekeeping Manager in overseeing the daily operations of the Housekeeping department
- Organize, supervise, and inspect the cleaning of guest rooms, public areas, and back-of-house facilities
- Lead, motivate, and develop the housekeeping team to ensure high performance and service excellence
- Conduct daily room inspections to ensure compliance with Club Med quality standards
- Monitor room status, cleaning schedules, and productivity to optimize operational efficiency
- Ensure adequate inventory of linen, guest supplies, amenities, and housekeeping equipment
- Coordinate with Engineering to report and follow up on maintenance issues
- Ensure compliance with hygiene, health, and safety regulations
- Handle guest requests and resolve housekeeping-related concerns promptly and professionally
- Support departmental budgeting, stock control, and cost management
- Replace the Housekeeping Manager during their absence
- Participate in Club Med village life, entertainment, and events as a G.O.
Requirements
- Minimum 2 years' experience in a supervisory role within the Housekeeping or Rooms Division of a hotel or resort
- Good command of spoken and written English
- Strong leadership, coaching, and team management skills
- Excellent organizational and problem-solving abilities
- Attention to detail with a commitment to delivering exceptional guest service
- Ability to work in a multicultural and fast-paced environment
- Willingness to relocate and work overseas
Nice to have:
- Experience in luxury hospitality or international resorts
Benefits
- Accommodation provided (stay in the resort)
- 3 meals provided (in the resort restaurant)
- Return flight ticket (yearly)
- Opportunity to transfer to different countries
- Access to sports & recreation facilities
Important Details
- Working days: 6 days per week
- Contract: Full-time / Seasonal G.O.
About the Company
Club Med creates holiday experiences in more than 70 resorts worldwide.
