About This Role
Being an Assistant Gym Manager involves supporting the gym's daily operations to ensure a smooth experience for members and staff. This role suits a proactive and energetic leader who can inspire team collaboration, elevate guest services, and uphold high standards of safety and cleanliness within a vibrant fitness community.
Responsibilities
- Assist the Gym Manager in overseeing daily operations, including opening and closing procedures, shift management, and ensuring smooth facility functioning
- Supervise staff members, providing guidance, training, and support to foster a motivated and professional team
- Manage guest services by addressing member inquiries, resolving concerns promptly, and enhancing overall customer satisfaction
- Coordinate events and fitness programs to promote member engagement and community building
- Monitor operational aspects such as budgeting, cash handling, inventory management, and equipment maintenance
- Ensure compliance with health and safety regulations by conducting regular inspections and maintaining first aid and CPR certifications
- Prepare detailed reports on operational performance, incident logs, and staff schedules to inform managerial decision-making
Requirements
- Proven experience in a supervisory or assistant management role within a gym, fitness center, or event venue environment
- Strong leadership skills with the ability to manage teams effectively and communicate clearly at all levels
- Demonstrated expertise in operations management, including shift coordination, budgeting, and customer service excellence
- Proficiency in Microsoft Office applications for report writing, scheduling, and data analysis
- Experience in events management to organize classes, workshops, or special activities that boost member engagement
- Excellent interpersonal skills with a focus on guest services and hospitality standards
- Knowledge of technical proficiency related to gym equipment maintenance and safety protocols
- Supervising experience with staff supervision responsibilities is essential
- First aid and CPR certification is required or must be obtained upon hire
- Ability to make sound managerial decisions quickly while maintaining operational efficiency
- Previous assistant manager experience in a similar setting is highly desirable
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance