About the role
Are you a passionate hospitality leader who thrives in a fast-paced environment and enjoys inspiring teams to deliver exceptional guest experiences? If you're ready to take the next step in your career, Colwen Hotels is looking for an experienced Assistant General Manager to join our team at the beautiful Portland Harbor Hotel.
As Assistant General Manager, you'll be a key leader in the hotel's success—working alongside the General Manager to oversee daily operations, develop high-performing teams, and create memorable experiences for every guest. This is a highly visible, hands-on role where no two days are the same. Whether you're supporting the front desk during a busy arrival, coaching team members, or ensuring every corner of the hotel exceeds expectations, you'll lead by example and make a lasting impact every day.
Why Colwen Hotels?
At Colwen Hotels, hospitality is about more than rooms—it's about people. Built on hard work, integrity, and authenticity, we've created a culture where leaders are empowered to make decisions, share ideas, and grow their careers.
With 49 hotels across 9 states and continued expansion underway, we offer the stability of an established company with the excitement and opportunity of a growing organization. Many of our leaders have advanced from within, and we're committed to helping you do the same.
What You'll Do
As Assistant General Manager, you'll help drive every aspect of the hotel's success by:
- Leading the day-to-day operations of the Front Office, Housekeeping, Food & Beverage, and Maintenance departments.
- Inspiring and developing associates through coaching, mentoring, recognition, and hands-on leadership.
- Delivering exceptional guest experiences while maintaining the highest service standards.
- Recruiting, hiring, onboarding, and developing top hospitality talent.
- Supporting financial performance through effective labor management, budgeting, and operational efficiency.
- Conducting daily property walks to ensure exceptional cleanliness, quality, safety, and brand compliance.
- Building strong partnerships across every department to create a seamless guest experience.
- Promoting a positive, inclusive, and engaging workplace culture where associates enjoy coming to work.
- Leading by example—jumping in wherever needed to support your team and guests.
What You Bring
- 3+ years of progressive hotel management experience.
- A passion for hospitality and creating memorable guest experiences.
- Proven leadership skills with the ability to inspire, motivate, and develop teams.
- Excellent communication and relationship-building skills.
- Strong organizational, analytical, and problem-solving abilities.
- High attention to detail and a commitment to operational excellence.
- Ability to thrive in a fast-paced, ever-changing environment.
- Proficiency in Microsoft Office and hotel management systems.
What's In It For You?
When you join Colwen Hotels, you're joining a company that invests in its people.
Benefits & Perks
- Comprehensive Medical Insurance with Company-Funded HRA
- Dental & Vision Insurance
- Flexible Spending Accounts (FSA)
- Supplemental Insurance Options
- Paid Time Off
- Employee Assistance Program
- 401(k) with Employer Match (Traditional & Roth Options)
- Hotel Travel Discounts for You and Your Family
- Exclusive Discounts on Travel, Entertainment & Retail
- Leadership Development & Ongoing Training
- Career Advancement Opportunities Across Our Growing Portfolio
Ready to Make Your Mark?
If you're an energetic leader who enjoys building great teams, exceeding guest expectations, and making a meaningful impact every day, we'd love to hear from you.
Join Colwen Hotels and help shape unforgettable guest experiences while building a rewarding hospitality career in one of Maine's premier destinations.
Colwen Hotels is proud to be an Equal Opportunity Employer (EEO M/F/D/V).
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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