About the role
Responsibilities:
- Responsible for 7x24 fraud transaction monitoring across various e-channels and credit card issuing business under personal banking cluster, ensuring proper follow-up on transactions and identifying potential fraudulent activities. Shift duty is required;
- Execute fraud control measures as instructed including transaction verification and account freezing;
- Assist in adjusting transaction monitoring parameters to more effectively identify suspicious fraudulent transactions, safeguarding the interests of customers and the Bank;
- Update case records and assist in case and data management, preparing relevant data for case investigations and analysis.
Requirements:
- Bachelor degree holder or above in Risk Management, Law, Data Science, Artificial Intelligence, Mathematics is preferred.
- Knowledge of one of the following software, SAS, Python, Alteryx, Tableau is preferred.
- 1-2 year's Working experience in risk management will be an advantage. Strong statistical knowledge.
- Knowledge of Generative AI will be an advantage.
- Good communication skill, passionate and energetic.
- Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.
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