About the role
We are looking for a highly skilled and experienced professional to join our team as an Assistant Collection Manager in Delhi. The ideal candidate will have a strong background in lending collections and be able to work effectively in a fast-paced environment.
Roles and Responsibility
- Manage and oversee the collection process for timely debt recovery.
- Develop and implement strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with internal teams to resolve customer complaints and issues.
- Analyze data and reports to identify trends and areas for improvement.
- Ensure compliance with regulatory requirements and industry standards.
- Lead and motivate a team of collection professionals to achieve targets.
Job Requirements
- Minimum 2 years of experience in lending collections or a related field.
- Strong knowledge of collection principles, practices, and procedures.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and reporting skills.
- Experience with collection software and technology is an advantage.
About Company
One97 Communications Limited is a leading company in the industry, committed to providing excellent services to its customers.
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