ASCP Certified Medical Laboratory Technician

Patient Experience:

• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases.
• Assist with training of students and new Team Members.
• Maintain required records, reports, and statistics as needed.
• Perform specimen processing and technical functions as assigned.

Financial Success:

• Monitor the use of resources and all lab supplies.
• Utilize work time appropriately.
• Readily looks for additional tasks during periods of reduced workload.

Operational Excellence:

• Provides a positive and professional representation of the organization.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Performs high-quality professional lab services by answering telephones, prioritizing and directing calls as needed.
• Performs all routine tests accurately within established turnaround times.
• Multi-tasks effectively within the scope of the departmental requirements.

Quality and Patient Safety:

• Promotes culture of safety for patients and Team Members through proper identification, reporting, documentation, and prevention.
• Assists in care and maintenance of department equipment and supplies.
• Adheres to infection-control policies and protocols, storage procedures, and regulations.
• Understands specimen requirements for each test and evaluates specimen for proper identification and integrity through visual checks and result evaluation.
• Ability to recognize discrepant or unexpected test results, correlating data and monitoring results for reasonableness. Includes troubleshooting and documentation.
• Follows protocol for instrument maintenance, running controls and accepting, verifying and recording QC results.
• Recognizes and refers problems and questions outside of own expertise to appropriate supervisory personnel.

Team Member Experience:

• Interacts with coworkers in a way that promotes a harmonious and cooperative work environment.
• Interacts with clients, patients, physicians and other hospital personnel to maintain good customer relations and quality health care.
• Effectively communicates pertinent information to ensure continuity of care.
• Assists other areas when own workload allows or when a customer service need arises.
• Acts as a mentor in the training of students and new employees while fostering interest and knowledge.

Qualifications:

• Graduate of an accredited Medical Laboratory Technical program or Associates Degree.
• Must be able to successfully pass ASCP Certification test within 6 months of hire or equivalent certification.
• Failure to pass will result in termination of employment.

Skills:

• High level of attention to detail
• Critical thinking skills
• Strong communication and organizational skills
• Able to work independently and within a team environment