Area Sales Manager

About This Role

This high-impact leadership role is for an experienced sales professional who thrives in the field, loves developing people, and has a passion for building winning teams. You will lead the Mediacom Direct Sales team, focusing on residential customer acquisition through face-to-face selling within assigned territories. Reporting to the Director of Sales, you will be responsible for field execution, team development, customer acquisition, and overall business performance across your assigned territory.

Responsibilities

• Lead, coach, and motivate a team of 10-15+ Direct Sales Representatives
• Drive performance against key sales metrics, including revenue, customer acquisitions, appointments, close rates, territory penetration, and quality standards
• Conduct regular field coaching, ride-alongs, and performance reviews to develop team capability
• Recruit, interview, hire, onboard, and train new sales representatives
• Deliver daily huddles, team meetings, and recognition programs that create a high-performance culture
• Monitor sales activity and pipeline performance to ensure achievement of business objectives
• Manage schedules, attendance, timekeeping payroll inputs, and partner with Human Resources on employee relations, performance management, corrective action, and policy-related matters
• Analyze performance trends and implement action plans to improve results
• Provide market intelligence regarding competitors, pricing, customer feedback, and territory opportunities
• Develop and manage daily territory plans, canvassing routes, staffing assignments, and market-coverage strategies to maximize residential customer acquisition
• Partner closely with internal stakeholders to ensure flawless program execution
• Ensure compliance with company policies, operational standards, and customer experience expectations
• Lead by example through active field presence and visible leadership

Requirements

• 3+ years of experience leading sales teams in a field, retail, direct sales, telecommunications, or customer acquisition environment
• Must be 18 years of age or older and possess a high school diploma or equivalent (GED)
• Proven track record of achieving and exceeding sales targets through effective people leadership
• Strong coaching, communication, and team-building skills
• Demonstrated experience recruiting, developing, and retaining high-performing sales talent
• Results-driven mindset with strong business acumen and accountability for outcomes
• Ability to analyze sales performance and translate insights into action plans
• Strong organizational, planning, and time management skills
• Self-motivated with the ability to operate independently in a fast-paced environment
• Basic proficiency with home internet services, telecommunications products, and service plans
• Valid driver's license and reliable transportation required
• Willingness to travel throughout a broad geographic territory
• Ability to work outdoors and support field teams in various weather conditions
• Must be legally authorized to work in the United States

Nice to have:

• Experience in telecommunications, direct sales, door-to-door sales, or residential customer acquisition strongly preferred
• Post-secondary education in business, sales, or a related field is considered an asset

Benefits

• Performance-based bonus and incentive opportunities
• National contests, recognition programs, and rewards
• Dedicated leadership support and development opportunities
• Clear pathways for advancement into senior leadership and corporate roles
• Access to mentorship and ongoing professional development
• Health and dental coverage
• Paid training and leadership development
• Employee discounts
• Vacation and wellness programs (where applicable)

About the Company

OSL partners with some of North America's most recognizable brands to deliver exceptional customer experiences and drive results. It is an award-winning workplace recognized for employee engagement and growth, with a culture built on accountability, integrity, and collaboration.