About This Role
An Area Sales Manager works with sales teams across multiple sites to ensure sales targets and objectives are met through effective management of people and activities. This role involves motivating and supporting teams to perform to the best of their ability and achieve required performance.
Responsibilities
- Train, motivate and lead on-site sales teams to achieve agreed KPIs, including sales rates and 5-star customer service
- Ensure sales are negotiated to required sales rates, achieving maximum revenue with minimal incentives
- Close supervision of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions with specific attention to monthly forecast
- Maintain strong knowledge of the local market, for both new build and secondhand competitors, with awareness of the market conditions
- Make recommendations for improvements to marketing activity in order to drive enquiries
- Responsibility for the successful operation of marketing suites, including health and safety, site presentation and staffing
- Provide market research information in order to agree sales volume and prices
- Work with other departments to plan plot releases to ensure the optimum mix and availability of units
- Ensure any customer and/or plot issues are dealt with in a timely manner
- Attend internal and external meetings as required
Requirements
- Behave in line with company values – Integrity, Caring and Quality
- Previous experience in sales management for a volume house builder
- Experience of managing a team
- Proven ability to meet and exceed sales targets
- Experience of working with multiple stakeholders across different disciplines
- Excellent IT skills and proficiency with MS Office
- A good understanding of the sales and legal process
- Strong attention to detail
- Excellent organisational skills
- Able to produce accurate work in a high-pace environment
- Business and commercial awareness
- Full UK Driving License with a willingness to travel to all marketing suites, including regional office, within the division
- Able to communicate effectively at all levels within the business
- Able to work both as part of a team and independently when required
- Confident when dealing with challenging customers
- Ability to maintain an effective line of communication between Sales Management and Sales Consultants
- Willing to work weekends as and when required by the business
Nice to have:
- Level 3/4 Customer Service or Sales qualification
