Area Manager, AMZL, Area Manager, Amazon Logistics

About This Role

This Area Manager role is based at a logistics hub in Machida City, Tokyo, and involves managing the efficient and smooth delivery of a vast number of products. The position is part of an expansion of Amazon's logistics network, focusing on the nationwide development of Delivery Stations (DS). It offers a challenging mission to evolve logistics within a key Amazon hub.

Responsibilities

• Plan and manage the sorting, shipping, and delivery routes for incoming products
• Determine which items to sort, when, and with how many people, and the delivery order for each region
• Coordinate with the Senior Area Manager on overall work and personnel planning to ensure smooth sorting and delivery
• Manage staff involved in sorting, shipping, and delivery, including dozens of personnel
• Create shifts based on the volume of goods and manage work progress
• Coordinate with 3-4 assistant staff responsible for shift adjustments, providing situation awareness and instructions
• Use an internal system for operations management
• Identify problems in work processes, environment, and content to improve safety, quality, productivity, and operational efficiency
• Propose improvement plans and their implementation
• Actively contribute ideas during regular business improvement meetings with the Senior Area Manager

Requirements

• Bachelor's degree or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Fluent in Japanese (speak, write, and read)
• Knowledge of basic computer business applications such as MS Word, MS Excel, and MS Outlook

Nice to have:

• 2+ years of experience in performance metrics, process improvement, or lean techniques
• 2+ years of employee and performance management experience
• Fluent in English (speak, write, and read)
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience in problem-solving and delivering results
• Willingness to contribute to an inclusive culture and to work in a diverse group

Important Details

• Schedule: 3-shift system including night shifts

About the Company

Amazon handles hundreds of millions of products, which are collected from many suppliers at fulfillment centers and delivered to customers via Delivery Stations (DS) in various locations.