About This Role
This Area Manager role involves overseeing and monitoring Point/Branch Offices, ensuring all branch KPIs within the area are met, and maintaining operational excellence. The position suits a leader with experience in micro-finance who can drive team performance and manage expansion in the region.
Responsibilities
- Ensure all Branch KPIs within the Area are achieved, including:
- Ensure the quality and quantity of the portfolio develops according to Amartha's established goals and targets
- Ensure the recruitment, service, and mentoring process for partners is carried out according to SOPs
- Ensure the strategy, management, processes, and operations of all branches within the supervised area
- Ensure all branch office administration is complete and orderly
- Ensure branch office operations run well by fulfilling and managing permits, infrastructure, and inventory
- Ensure policies and procedures are strictly adhered to by all staff in the branch office
- Ensure all staff deliver their best performance through training, performance monitoring, and conflict management
- Ensure regional branch operations run through the fulfillment and management of human resources
- Ensure Amartha's expansion targets are met
- Ensure portfolio quality aligns with Amartha's goals and branch audit scores meet management expectations
- Uphold principles of transparency in the branch
Requirements
- Minimum Bachelor's degree
- Experience leading a minimum of 2 branches
- Experience leading more than 5-10 team members
- Minimum 2 years of experience in Micro Finance as a Coordinator, Supervisor, Branch Manager, or Area Manager
- Able to develop sales and marketing strategies as a team guide to achieve targets
- Own a motorcycle and have a SIM C license
- Willing to be mobile across the entire Pandeglang area
Benefits
- Incentives
- Allowances
- Health insurance
- Career path
- Motorcycle loss insurance
- Employee loan program
- Marriage benefits
- Childbirth benefits
- Umrah for high-achieving employees
Important Details
- Schedule: mobile across the entire Pandeglang area
Application Process
- Discipline (integrity, honesty, and transparency)
- Strong communication and collaboration skills
- High learning spirit, especially for analyzing information and data
- Easily adaptable to change and target-oriented
- Able to build a coaching culture to improve team performance
About the Company
Amartha is a micro-finance company.
