About the role
Job purpose: Working in an exciting and busy environment. The apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems. You will work towards a SQF Level 6 Customer Service apprenticeship.
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The Apprentice’s Role Will Include The Following Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
What will I learn? Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An Apprentice’s Training Includes Industry recognised standard qualification
Core Skills In Maths & English (if Required) SCQF Level 6 Customer Service Apprenticeship Framework
What qualifications or qualities are required? The successful candidate will hold a minimum of National 4 grades in both Maths & English and ideally will already hold a National 5 A, B or C grade in both Maths & English
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at s1jobs was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.