About the role
Position Summary:
The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst III is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst III functions as technical liaison and broker of services with various vendors. The Applications Analyst III acts as internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint. Must be competent to perform and integrate work at a high level within this job family and work at an in-depth level within the technical and clinical areas. The Applications Analyst III must develop and maintain credibility and effective working relations with both customer management and IT personnel. The Applications Analyst III must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.
Boston Medical Center (BMC) is more than a hospital. It’s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.
BMC is also committed to our employees, who are a very important piece to who we are. We pride ourselves in providing equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. BMC will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Position: Applications Analyst III
Department: Revenue Business Systems
Schedule: Full Time
Job Requirements
Education:
- Associate's degree (or equivalent combination of formal education and experience).
- Bachelor's degree preferred.
Experience:
- Requires at least 2 + years relevant experience in either of the following:
- Business systems analysis, preferably across multiple hardware and software platforms or
- Business unit experience that includes working closely with IT in the development and implementation of systems.
- Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.
- Experience in the strategic use of technology in managing and growing a business.
- Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.
- HL7 knowledge is a plus.
Knowledge, Skills, & Abilities:
- Knowledge of the assigned business area's products and processes.
- Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
- Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.
- Strong written communication skills, including project documentation and technical writing.
- Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
- Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
- Ability to solve problems often spanning multiple environments in a business area.
- Understanding of how IT affects an organization and ability to link it to redesigned business process.
- Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
- Proficiency in Microsoft Office products.
Epic Analysts:
- Must have an active Epic Resolute Hospital Billing Administration Certification, with SBO preferred.
Note: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
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