About the role
About The Company Crane Engineering Sales Inc is a reputable leader in the industrial equipment and lifting solutions industry. With a strong commitment to innovation, quality, and customer satisfaction, Crane Engineering Sales Inc has established itself as a trusted partner for businesses seeking reliable crane and lifting equipment. The company prides itself on its extensive product portfolio, expert technical support, and dedicated service team that work tirelessly to meet the diverse needs of its clients across various industries.
Crane Engineering Sales Inc values integrity, teamwork, and continuous improvement. Its corporate culture fosters a collaborative environment where employees are encouraged to develop their skills and contribute to the company's growth. The organization strives to maintain high standards of safety, professionalism, and excellence in all aspects of its operations, ensuring sustained success and customer loyalty.
About The Role The Sales and Technical Support Specialist at Crane Engineering Sales Inc plays a vital role in expanding the company's market presence within an assigned territory. This position requires a dynamic individual who combines technical expertise with strong sales capabilities to promote and support Crane's product offerings. The role involves engaging with customers, understanding their specific requirements, and providing tailored solutions that align with their operational needs.
The ideal candidate will demonstrate a thorough understanding of crane and lifting equipment, possess excellent communication skills, and be proactive in building and maintaining relationships with clients and internal teams. The role offers an exciting opportunity to work in a fast-paced environment, contribute to business growth, and develop professional expertise in the industrial equipment sector.
Qualifications
- Bachelor's degree in a related engineering field is preferred.
- Minimum of one-year related experience and/or training, or an equivalent combination of education and experience.
- Professional engineering background with relevant industry or educational experience.
- Strong customer service orientation with the ability to respond effectively to technical and non-technical inquiries.
- Ability to manage multiple priorities in a fast-paced environment to meet project deadlines and customer requirements.
- Well-organized, self-motivated team player capable of working independently.
- Proficiency in various computer programs, including vendor-specific software applications.
Responsibilities
- Demonstrate and promote Crane's core values, including integrity, respect, teamwork, customer focus, innovation, passion, and fun.
- Develop and maintain comprehensive product and application knowledge to effectively serve both internal teams and external customers.
- Support sales and management teams by providing updates on major projects and assisting with application and product information.
- Conduct product training sessions for customers and employees to ensure proper understanding and utilization of equipment.
- Offer technical sales and marketing support to enhance customer engagement and satisfaction.
- Prepare accurate and competitive quotations tailored to customer specifications and project needs.
- Verify contractual obligations, internal costs, and sales details, including agency sales and stock or drop-shipments.
- Participate in planning and executing trade shows and industry events to promote Crane's products and services.
- Assist in other duties as assigned to support team objectives and operational efficiency.
Benefits Crane Engineering Sales Inc offers a comprehensive benefits package designed to support the health, well-being, and professional growth of its employees. Benefits include competitive salary packages, health insurance plans, retirement savings options, paid time off, and opportunities for ongoing training and development. The company fosters a positive work environment that encourages work-life balance and recognizes employee achievements. Additionally, employees have access to a collaborative team culture and the chance to work on innovative projects within a growing industry sector.
Equal Opportunity
Crane Engineering Sales Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other protected status under applicable law. We believe that a diverse workforce enhances our ability to serve our customers and achieve our business goals.
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