Application Analyst I

Description Hybrid 3 days on-site in Charlotte, NC

Our client is seeking an Application Analyst I to support business-critical applications across nuclear IT engineering, training, and work management. The role will administer applications, manage user access, provide production support, coordinate upgrades and deployments, engage with vendors, and execute change management to enable reliable performance and effective end-user support.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $45.00 to $50.00/hr. w2

JN -082026-108434

Responsibilities

• Provide day-to-day operational support for specialized business applications, including availability monitoring, incident troubleshooting, coordination of fixes, and stakeholder communication.
• Administer user accounts, roles, permissions, and access requests in accordance with procedures.
• Maintain awareness of application dependencies, support contacts, escalation paths, and operational procedures.
• Validate application functionality following changes, upgrades, and maintenance activities.
• Document support procedures, known issues, and recurring operational tasks to enhance continuity and knowledge sharing.
• Coordinate and support changes, upgrades, testing, validations, and deployments from planning through production implementation.
• Prepare and manage change requests, participate in pilot testing and UAT, and confirm access or workstation impacts.
• Support post-deployment validation and resolve issues following releases.
• Serve as liaison among business stakeholders, internal technical teams, and external vendors for issue resolution and maintenance planning.
• Coordinate vendor requests, escalations, licensing, upgrades, and technical troubleshooting.
• Maintain and improve operational documentation, knowledge articles, and support handoff materials.
• Assist with application lifecycle activities, including upgrades, migrations, replacements, or retirements, and support audit and access reviews.

Experience Requirements

• Experience supporting business-critical applications in production environments.
• Proficiency in application administration, user access management, incident resolution, and change management processes.
• Ability to coordinate across business users, technical teams, vendors, and leadership.
• Experience with upgrades, testing, validation, and deployment activities.
• Strong analytical, troubleshooting, communication, and documentation skills.
• Ability to manage multiple priorities while maintaining operational reliability and customer service.
• Preferred: Experience supporting engineering, training, compliance, or regulated functions and familiarity with ITSM incident, request, problem, and change processes.
• Preferred: Experience coordinating software deployments and collaborating with infrastructure or endpoint support teams.
• Preferred: Experience supporting vendor-managed or third-party applications.
• Technical focus: .NET/ASP.NET, Angular front ends with .NET APIs, SQL Server (refreshes, validation, troubleshooting, ad hoc updates), multi-environment support, Windows servers, APIs, web services, service accounts, browser compatibility, migrations and server/database transitions, configuration management, and legacy modernization.

Education Requirements