Appliance Repair Technician

About This Role

An Appliance Repair Technician attends residential rental properties to assess, diagnose, and repair appliance issues. This role is ideal for someone experienced, hands-on, professional, and able to work independently in the field, responding to urgent calls when required and identifying additional property concerns.

Responsibilities

• Attend residential rental properties for appliance service calls, assessments, repairs, urgent calls, and follow-up appointments
• Respond to urgent or emergency appliance issues when assigned or scheduled
• Inspect appliance issues and determine the cause of the problem
• Complete approved appliance repairs in a safe and professional manner
• Diagnose issues with refrigerators, stoves, ovens, dishwashers, washers, dryers, microwaves, and other residential appliances
• Take clear photos and videos of the appliance, issue, work area, completed repair, and any concerns requiring follow-up
• Provide clear updates, notes, photos, videos, and details of completed work after each visit
• Use the company app, phone, calendar, and required systems to receive jobs, view appointment details, submit updates, upload photos/videos, and communicate status
• Respect the calendar, arrive on time, and keep appointments updated properly
• Communicate professionally with tenants, property owners, and internal team members
• Identify when additional appliance work, another licensed trade, replacement, delivery, installation, restoration, or follow-up service is required
• Create or recommend additional work orders for appliance-related follow-up repairs
• Return to properties to complete approved follow-up appliance work
• Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements
• Handle urgent or emergency appliance calls
• Troubleshoot and repair refrigerators, stoves, ovens, dishwashers, washers, dryers, and microwaves where applicable
• Conduct appliance leak assessments
• Address appliance noise or performance concerns
• Perform appliance power or connection checks where applicable
• Conduct appliance installation checks where applicable
• Check filters, hoses, seals, latches, elements, pumps, motors, or components where applicable
• Perform rental turnover appliance checks
• Conduct appliance assessments for residential rental properties

Requirements

• Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role
• Strong knowledge of residential appliance diagnostics, repairs, and service work