Appliance Repair Technician

About This Role

This field role involves diagnosing and repairing various household appliances, ensuring homes are back in working order. The position requires a skilled and friendly technician who is technically proficient and possesses excellent communication skills to ensure a positive customer experience.

Responsibilities

• Diagnose and repair various household appliances, including refrigerators, washers, dryers, and ovens
• Provide exceptional customer service by communicating clearly with clients about repairs and maintenance
• Maintain accurate records of services performed and parts used
• Stay up-to-date with industry trends and new appliance technologies
• Ensure all work is completed in compliance with safety standards and regulations
• Manage inventory of parts and tools necessary for repairs
• Assist in training junior technicians as needed

Requirements

• High school diploma or equivalent
• Technical certification in appliance repair is a plus
• Proven experience as an appliance repair technician or similar role
• Strong troubleshooting skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively
• Valid driver’s license and reliable transportation
• Willingness to work flexible hours, including evenings and weekends as needed

Important Details

• Schedule: flexible hours, including evenings and weekends as needed
• Other conditions: field role, work happens at customer and job sites, based within driving distance of the job location, expect day trips to job sites with most nights at home