This role combines client due diligence, AML investigations, and screening activities within the financial services sector, with regular interaction with business stakeholders and internal compliance functions. The position suits someone comfortable working in a regulated environment, handling sensitive information, and making well-documented, risk-based assessments.
Responsibilities
Support commercial and onboarding teams with KYC-related questions
Review new client files and periodic reviews, with particular attention to higher-risk relationships
Assess whether documentation and information meet the applicable onboarding requirements
Perform enhanced due diligence where the risk profile requires additional investigation
Gather supplementary information from internal stakeholders and relevant banking contacts
Identify inconsistencies, missing information, or other risk indicators and determine the appropriate follow-up
Provide recommendations to the relevant business or management stakeholders regarding the continuation or approval of a client relationship
Escalate potential money-laundering concerns to the appropriate AML function in accordance with internal procedures
Support business teams in the initial handling of transaction-monitoring alerts
Review cases referred for second-level analysis
Investigate customer activity and obtain additional information or documentation when required
Work with internal banking contacts to clarify transactional activity and customer information
Determine the appropriate next steps based on the outcome of an investigation, such as closing an alert, initiating a client review, or recommending an exit from the relationship
Escalate potentially suspicious activity to the AML Compliance Officer when appropriate
Support first-level users in the interpretation and handling of screening alerts
Perform second-level reviews and additional checks
Collect further information when an alert cannot be resolved based on the available data
Assess the implications of screening results and advise stakeholders on the appropriate follow-up
Escalate potential sanctions matches promptly to the responsible compliance function
Help improve and maintain operational procedures and documentation
Provide clear and reliable information for internal and regulatory reporting
Contribute to risk assessments and identify developments that may affect the organisation's risk exposure
Raise awareness of emerging compliance or AML-related risks within the relevant teams
Requirements
At least 2 years of relevant professional experience in KYC, AML, compliance, financial crime, or a comparable function
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Tailored applications submitted
Bachelor's or Master's degree, preferably in finance, economics, law, business, or a related discipline
Good command of MS Office
Comfortable working with different IT systems and digital tools
Strong professional communication skills in Dutch
Strong professional communication skills in French
Very good command of English, both written and spoken
Clear and professional in communication
Comfortable interacting with both business and compliance stakeholders
Able to work autonomously and organise priorities effectively
Detail-oriented, rigorous, and quality-conscious
Solution-oriented when dealing with complex or incomplete information
Adaptable and able to remain effective in a fast-moving environment
Diplomatic and customer-oriented while maintaining the necessary compliance standards
Nice to have:
Previous experience in a regulated financial-services environment
A genuine interest in financial services, banking products, and compliance matters
Exposure to payment solutions
Experience with Salesforce
Important Details
Work format: office-based and remote work, with an expected split of approximately 50% on-site and 50% remote