About the role
Elevate is recruiting an Analyst - Law Department Operations to join our team! Legal Tracker experience is required.
Specifically, the Analyst will
- Monitor and manage the shared Gmail inbox, ensuring invoice management requests are responded to in a timely manner.
- Support invoice management processes within Thomson Reuters Legal Tracker.
- Research and resolve invoice-related inquiries by gathering relevant information and communicating updates to stakeholders.
- Maintain accuracy and attention to detail while managing a high volume of requests.
- Track and document recurring issues and identify opportunities for process improvements.
- Collaborate with team members to meet service level expectations and provide excellent customer support.
- Prioritize multiple tasks and work independently with minimal supervision
Skills for Success
- Strong organizational skills and attention to detail.
- Excellent written communication skills.
- Ability to learn new processes quickly and adapt to changing priorities.
- Experience supporting invoice management, legal operations, or administrative processes is preferred.
Technical Skills
- Required: Good level of experience with Thomson Reuters Legal Tracker and using Gmail, specifically managing shared inboxes or high-volume email environments.
- Intermediate Microsoft Excel skills, including filtering, sorting, and reviewing data.
Qualifications
- Bachelor's degree required.
Compensation
- The pay range for this remote-based role is $65,000-$75,000.
Company Information
Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our most recent achievements and distinctions include:
- Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
- Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines
- For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific
- Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
- For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
- Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
- Winner, Inc . 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
- Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact
Learn more at: https://elevate.law
See more jobs at: https://elevate.law/careers/
Follow us on social media:
https://www.linkedin.com/company/elevate-services
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