AML/KYC Quality Control Senior Associate

About This Role

This role is responsible for ensuring that all reviewed and approved KYC profiles meet the quality standards set by the client while also maintaining service level agreements. It involves performing quality reviews, identifying remedial actions, and providing feedback to improve analyst performance.

Responsibilities

• Perform quality reviews on KYC profiles based on the Anti-Money Laundering (AML) policies and internal Know-Your-Customer (KYC) procedures of the client
• Identify and document the results of the quality reviews and proposed remedial actions
• Participate in team discussions to provide feedback and recommendations in order to improve quality performance of the analysts on a regular basis
• Report/escalate any quality, production and system-related issues
• Reach the quality target and production target
• Provide clear feedback to analysts and coaching as needed
• Identify common errors encountered to assist training needs of analysts
• Discuss recently released guidance or changes in common approach during team huddles
• Work extensively with various teams across global locations to fulfill an entity’s KYC requirements as mandated by compliance and regulatory standards
• Liaise with the project's SME, if needed

Requirements

• Bachelor Degree
• Customer Due Diligence (CDD)
• Enhanced Due Diligence
• KYC Compliance
• Quality Control (QC)

Nice to have:

• Accepting Feedback
• Active Listening
• Analytical Thinking
• Anti-Bribery
• Anti-Money Laundering Compliance
• Business Ethics
• Code of Ethics
• Communication
• Compliance and Governance
• Compliance and Standards
• Compliance Auditing
• Compliance Frameworks
• Compliance Program Implementation
• Compliance Reporting
• Compliance Review
• Compliance Risk Assessment
• Compliance Training
• Controls Compliance
• Creativity
• Cybersecurity Risk Management
• Data Analysis and Interpretation
• Data Protection Management (DPM)
• Disability Support
• Embracing Change

Important Details

• Government Clearance Required: Yes

About the Company

At PwC South East Asia Consulting, the company helps businesses to work smarter and grow faster. They partner with clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation, and leverage talent. Their aim is to support businesses in designing, managing and executing lasting beneficial change. PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever clients need them to be – from strategy through to execution.