About the role
Omni Tucson National Resort & Spa The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.
The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.
Food & Beverage Restaurant Server
Overview As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.
Responsibilities
- Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
- Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
- Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
- Complete station set-up and breakdown/side-work.
- Polish and clean all water glassware on assigned station during each shift.
- Take food and beverage orders and upsell as often as possible.
- Be pleasant, smile and greet all guests using surnames when obtained.
- Send orders using MICROS systems.
- Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
- Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
- Present accurate check to guests and process payment.
- Assist in seating guests and answering phones for the restaurant as needed.
- Crosstrain among other food and beverage outlets as needed.
- Perform any other duties assigned by the restaurant manager.
Qualifications
- Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
- Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
- Must have knowledge of wine, spirits, and beer.
- Must be able to work a variety of shifts, including weekends and holidays.
- Maintain a professional business appearance, attitude, and performance.
- Must have unexpired Food Handlers obtained upon hire.
- Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link
EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
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